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Shipping Policy
Last updated: July 7, 2026
1. All orders ship through Amazon
BasicGear products are sold exclusively on Amazon.com. When you click a "Buy on Amazon" button on this site, you complete your purchase on Amazon, and Amazon handles payment, fulfillment, and delivery. BasicGear does not process or ship orders directly from this website.
2. Shipping speed and cost
Because orders are fulfilled by Amazon, the shipping options, costs, and estimated delivery dates shown at Amazon checkout apply to your order. Amazon Prime members typically qualify for free Prime shipping on BasicGear products. The exact options available depend on your address and the item's stock status.
3. Order tracking
After purchase, shipping confirmation and tracking details are available in your Amazon account under Your Orders. BasicGear cannot look up or modify Amazon orders on your behalf, but if something goes wrong we're happy to help coordinate — email us at info@basicgeartackle.com.
4. International shipping
International availability depends on Amazon's shipping options for your country. We recommend checking your local Amazon marketplace (Amazon.ca, Amazon.co.uk, etc.) or contacting us at info@basicgeartackle.com for availability in your region.
5. Lost, delayed, or damaged shipments
Delivery issues are covered by Amazon's customer service and A-to-z Guarantee. Start with Your Orders on Amazon to report a lost or damaged package. If your item arrived damaged or defective, you can also review our Warranty & Returns page — defective and damaged items are covered beyond the standard return window.
6. Questions
Anything unclear? See the FAQ or email info@basicgeartackle.com — we reply within 2 business days.